At INGERENCIA we take care of the personal data you share with us. This policy explains what data we collect on this site, what we use it for and how you can exercise your rights.
1. Who is responsible for your data
Ingerencia Negocios y Tecnología S.A., tax ID (RUT) 99.515.950-3, with registered address at Av. Ossa 0235, oficina 1030, La Reina, Chile (“INGERENCIA”).
Privacy contact: contacto@ingerencia.cl
2. What data we collect
Data you give us through the “Book a conversation” form:
- your work email;
- your name and company;
- the message you write to us;
- whether or not you agree to receive news and insights.
When you submit the form, the IP address it is sent from and the date and time of submission are also recorded automatically, for security and spam-control purposes.
Browsing data: if you accept it in the cookie notice, we use Google Analytics to know how many people visit the site and which pages they view. Google Analytics uses cookies and records data such as device type, browser, referring page and approximate location. We do not use it to identify you personally.
We do not ask for sensitive data, and we ask you not to include it in your message.
3. What we use it for
- To answer your request and arrange the conversation you ask for.
- To send you INGERENCIA news and insights, only if you ticked that box. You can unsubscribe at any time by writing to contacto@ingerencia.cl.
- To understand how the site is used so we can improve it (aggregated browsing data, only if you accept analytics).
We process your data based on your consent, which you give by ticking the box accepting this policy when you submit the form.
4. Who we share it with
We do not sell or rent your data. Only the providers we need to run the site have access to it:
- Netlify: hosts the site and receives the form messages.
- Google: Google Analytics, for site measurement.
These providers may store data outside Chile, for example in the United States, under their own security measures.
We may also disclose data if a competent authority requires it by law.
5. How long we keep it
We keep form data for as long as needed to answer your request and maintain any business relationship that results from it. If no further relationship follows, we delete it within 24 months at most. Browsing data is kept according to the Google Analytics settings.
6. Your rights
You may at any time ask to access, correct or delete your data, object to its use, or withdraw your consent to receive communications. Write to contacto@ingerencia.cl with your request; we will reply within the time limits set by law.
8. Security
The site runs over an encrypted connection (https), and we apply reasonable measures to protect your data against unauthorized access, loss or alteration.
9. Applicable law
This policy is governed by Chilean personal data protection law, in particular Law No. 19,628 as amended, including Law No. 21,719. If you contact us from Peru or Colombia, we also respect the rights granted to you under your country’s law (Law No. 29733 in Peru and Law 1581 of 2012 in Colombia).
10. Changes to this policy
We may update this policy. The current version will always be published here with its update date.